FAQ

  • Do you have US license to operate online?

    ivy-essaywriters.com is an officially registered online writing company that operates on a legal basis. Our main office is located in Seattle.

  • Do you work for a foreign market as well?

    Our company produces custom essays for customers regardless of their location – the US, England, Australia, New Zealand, European countries, etc. Our company employs only those writers who are capable of writing even the most complex orders. You can make an order in approximately 80 fields of study. We will format your paper according to any style you wish.

  • Why should I choose your company to order an essay?

    Our writers are well-aware how to produce orders according to their needs and specifications. Our company differs greatly from other websites that provide the same services. Our company incorporates only English speaking writers from the US, US, Canada and Australia, who do not simply copy and paste information found online in every order. To learn more about us, pleas click here

  • How can I be sure that your writers have appropriate qualifications?

    Our company employs only those writers who used to be professors in popular universities. We make sure that every writer passes the required tests before being hired. We check writers’ orders to make sure that they are written decently.

  • I want to place a big but very urgent order. Why the order is not verified?

    We provide only high quality papers that are written on a high level. Therefore, our researchers and writers need to for it. It is obvious that a complicated term paper or thesis cannot be written within a couple of hours. However, if you have already begun writing a thesis or dissertation on your own, you can ask our writers to help you write some chapters. Moreover, usually different writers work on orders. If you have any questions or requests, you are welcome to contact us right now.

  • Do you offer discounts?

    Sure, we have a number of discounts for new and return clients. You simply have to read our section “Discounts” and you will see what kind of discount we are able to offer you. If you have any question about how it works, you can contact our online agents whenever you wish.

  • Can I upload files into my order?

    Whenever you place an order on our website, you will be given access to your personal account. Here you can upload various files into your orders and use our message system to get in touch with your writers. Moreover, you can send all files via email or contact our online support team if the deadline puts pressure on you and there is little time left. Whenever you have any questions regarding the process of ordering, you are welcome to get in touch with us. For more information, please read further sections.

  • What if I do not have electronic copies needed for my research, will you still be able to accomplish my order?

    Our company has access to numerous indoors and electronic libraries or databases, where we download all needed materials. However, if the requested materials are very rare, you will need to upload them in the system or provide access to online library you use. Our writers are able to complete any writing task within the given deadline. Please mind that you have to upload all instructions and additional materials while placing an order, so that you writer will be able to adhere to them to the full.

  • Can I change my initial instructions if I get additional guidelines to be incorporated in the paper?

    We strive for adhering to customers instructions. We allow only amendments or small alterations to your order instructions without charging extra fees. However, your main instructions must not be changed.

  • Can customers monitor the writing progress?

    The status of your order is automatically changed by the system, which can be viewed in your personal profile. In such a way, customers are always aware of what’s going on with their order. You can always contact your writer via our message system, communicate with our online agents or send us emails with your questions or requests.

  • Will I have an opportunity to communicate with my writer to make sure he/she follows the instructions?

    Our service becomes more and more elaborate. We have provided our customers with access to their personal profiles, where they are able to communicate with writers, check order status and upload additional materials that are needed to accomplish the order. If a writer has already been assigned to your order, from now on you are able to communicate with him/her via message system or with the help of our online Customer Support team.

  • Can I ask my writer to provide a draft at first?

    Yes, we offer such an option to receive drafts of your order. However, you have to mention it in your original instructions. However, if you did not do it, you can contact your writer via our message system or call our online agents to place an additional order to get the draft.

  • How can I contact you should I have any questions?

    If you do not know how to place an order, proceed with payment or have any other questions or requests, you can contact our Customer Support Team day and night, without breaks and weekends. Moreover, you can enter live chat and our agents will assist you with your order.

  • When will I get my paper after placing the order?

    We understand that meeting deadlines is one of the most important aspects to pass the course. Thus, our writers will always meet your deadline. Your essay, research paper, or thesis will always be delivered on time.

  • How will you deliver my paper?

    If the given deadline has passed, you can enter your personal profile and download the paper on your PC. If there are any technical problems and you cannot download your paper, you can ask our online agents to forward it on your email.

  • Do you have any extra charges that are not reflected on your website?

    No, we do not. There are numerous companies that claim to have the cheapest prices on the web, but later they charge hidden fees. ivy-essaywriters.com is the company that is honest in relation to its customers, which is the reason why we have such a big client base. All the prices mentioned on our website are valid and you will not pay more for your order.

  • Can you prove that a competent writer works on my order?

    Our company hires only highly experienced and trained writers, editors, proofreaders, and researchers. The first requirement for employment in our company is to be either Master’s or PhD degree holder. If you place an order on our website, we will make sure that a well-versed and competent writer will be assigned to your order in order to produce high quality custom papers. Moreover, we will make sure that your order is taken not by the writer who wants to write it, but by a competent and expert writer.

  • Will you deliver my order on time?

    We strive for fulfilling customers’ demands and providing perfectly written papers at cheap prices. We make sure that every paper corresponds to customer’s expectations and will help to gain the desired results. However, if you would like to get your order on time, you have to provide your assigned writer with all possible instructions without any delays. Only if your writer has explicit information about the order, will he/she be able to comply with the given deadline.

  • How can I be sure that my order is not plagiarized?

    Prior to sending papers to our customers, every order is checked with the help of modern plagiarism checking software to define its authenticity and possible level of plagiarism. We never tolerate plagiarism, even if the writer has worked for us for numerous years because customers’ satisfaction is our primary goal. Any writer who breaches rules of the company will be deactivated without an opportunity to establish cooperation with us in the future.

  • How can you prove that I will be pleased with the quality of writing?

    The main goal of ivy-essaywriters.com is to please customers’ demands and reach the highest rate of client satisfaction. Our writers go to great length to follow all customers’ instructions in every order. We pay attention to all customers’ feedback and requests concerning the orders, so that our rate of customer satisfaction remains the highest on the web. If you believe that your paper should have been written differently or some changes are needed, you are welcome to use our free revision option and your writer will make all amendments in your paper.

  • What if the paper does not correspond to the instructions, can I get a refund?

    The aim of our company is to provide well-written papers that meet customers’ demands. If you are not pleased with the order you get, you may use our free revision service to make sure that all our specifications were taken into consideration. If you still think that the quality of your writing deserves a higher rate, you are welcome to make as many revision requests as you want during 14 days after the original order has been uploaded in the system. This option is free of charge for all orders. You only have to log into your account and make a revision request by clicking “Request revision.” Then you will have to write in your revision details and forward them to your writer or our support team. However, you revision request should not incorporate any new instructions as changing original guidelines breaches our company’s rules. If you have any other questions, you can contact our Customer Support Team, who will help you 24/7/365.

Disclaimer: Our service is an academic tutoring service aimed at guiding students on how to tackle essay questions. Students are advised to use the material for learning and academic development. Students are also advised not to submit the work as their own.